Compliance Hub

UNFI & KeHE Compliance Hub

The Fr8topia Compliance Hub is where natural and organic CPG brands get straight answers on UNFI and KeHE routing compliance: what triggers a chargeback, how to avoid one, and which freight practices keep loads inside spec. Start with the question closest to where you're stuck.

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Start with your question

What triggers a UNFI or KeHE chargeback?

Compliance chargebacks trace back to a short list of causes: late or missed delivery appointments, pallet and labeling errors, inaccurate or missing ASNs, routing violations, and paperwork that does not match the physical shipment. See the full cost breakdown in what a UNFI or KeHE chargeback actually costs.

How do I avoid distributor deductions?

Most deductions are preventable with the right freight discipline: read the current routing guide before you ship, book and protect delivery appointments, configure pallets to spec, and match your BOL, PO, and case counts exactly. Read the full prevention guide.

What should my first UNFI or KeHE purchase order look like?

A first PO comes with its own onboarding rules, from payment timing to routing setup. See your first UNFI or KeHE purchase order for what to expect.

How is refrigerated freight different for UNFI and KeHE loads?

Reefer LTL and cold-chain consolidation carry their own timing and handling requirements that affect whether a load arrives inside its window. See refrigerated LTL for UNFI and KeHE.

Does a freight broker help with compliance?

Yes. Fr8topia does not own trucks. We source and manage a vetted carrier network and coordinate the carrier, the appointment, and the documentation so loads arrive inside the window and inside spec, which is where most deductions are won or lost.

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Frequently asked questions

What is the Fr8topia Compliance Hub?
The Compliance Hub is where Fr8topia collects straight answers on UNFI and KeHE routing compliance, chargebacks, and the freight practices that prevent them, for natural and organic CPG brands shipping into distribution.
Does Fr8topia work with brands outside the natural and organic channel?
Fr8topia is built around the natural and organic channel first, though the same compliance and freight principles apply to other CPG retail channels shipping into UNFI or KeHE.
How do I get a compliance-focused freight quote?
Request a quote at /contact and tell us which distributors you ship into, so we can address your specific routing and compliance requirements.